Privacy Policy & Terms of Use

Last Modified: October 30, 2025

PRIVACY POLICY

As a user of this site, you take on certain risks and responsibilities. You also have the right to know how we protect your privacy and confidentiality and what you should expect from us. Frisco’s Premier Orthodontics and our third-party vendors are responsible for the editorial content, products, and services offered on this site.

Your Role, Responsibilities, and Risks

• You need to be an informed user of this site. Please read all our policies in full so you know how our site works and how you will interact with the site.

• Pay special attention to your risks as a user. Website users open themselves up to certain risks, such as data collection.

• Understand how we collect data and how it is used. It is our goal to protect your personal information from misuse. We may, however, offer programs that collect data for special reasons, such as research, statistics, or quality improvement, in which case you may be invited to participate with consent.

• Be aware that use of this site, its services, programs, and the health information on it cannot replace nor is it intended to serve as a healthcare provider-patient relationship. 

• You must always consult with a licensed orthodontic professional for diagnosis and treatment of specific dental or orthodontic issues.

What You Should Expect

• We will strive to maintain your privacy, confidentiality, and security at all times.

• It is our goal to ensure your trust and confidence by providing you with as much information as we can about our data collection procedures and practices.

• We will not intentionally use any personal health information without your permission. We do use non-personal, aggregate information for purposes such as research and improving usability of this site.

• We will notify you of our data collection practices by posting such practices on this website.

• It is our intention to clearly inform you when your risks or privacy may change during your use of this site.

• We may change our privacy policy without prior notice but will post new changes prominently on the website.

• We want you to know that this system operates on a secure server. It is our goal to encrypt your personal and professional information and personal health information before it is transmitted. Encryption is a form of scrambling and de-scrambling—an added security feature designed to help prevent unauthorized persons from seeing your information. Although we make every reasonable effort to protect personal information and personal health information from loss, misuse, or alteration by third parties, you should be aware that there is always some risk involved in transmitting information via the Internet.

• No provider–patient relationship is created unless we specifically notify you that one has been established.

• We will not accept or display health information, sponsored programs, or services that we know to contain false or misleading information or that promote unsafe or ineffective products.

Our Security Measures

We want your personal information to remain as secure as possible. We use encryption practices to help protect the integrity and privacy of the personal and/or personal health information you provide to us. As an added security precaution, all personal information and/or personal health information are kept on secure servers with firewalls that meet or exceed industry standards to prevent intruders from gaining access. Although we make every reasonable effort to protect your information, you should be aware that there is always some risk involved in transmitting data online. Our website protects your data transfer through the use of HTTPS/SSL layer encryption using 256-bit ECC.

Changes in Our Privacy Policy

It is our goal to use personal information and personal health information in the manner described in the privacy policy that is in effect when your information is collected. We do, however, reserve the right to change the terms of this privacy policy at any time and will post revisions to our site.

About the Information We Collect

We understand that the personal and health information you provide during your visit to our site is highly sensitive, and you may have concerns about sharing it. It is our goal to protect your privacy, and we strive to develop practices and policies to safeguard your personal and health information.

Personal Information

At different places on our site, you may be asked to volunteer your name, email, address, and telephone number. We refer to this as “personal information” because it can be used to identify or contact you.

Personal Health Information

When this information is combined with any details about your dental or orthodontic health, we refer to it as personal health information (PHI). We often collect anonymous site usage information unrelated to individual users, called aggregate information, for improving site quality and functionality. We intend to use your personal, health, and aggregate information only for the purposes for which it was provided.

Some personal and health information is needed to use this site to provide customized reports or to request appointments. You may also choose to participate in optional programs such as email updates or virtual consultations. Any information provided is kept confidential.

For programs requiring consent (“opt-in”), you will receive detailed information about:

• Who is collecting the data
• What data are collected
• Why and how the data are used or shared
• Who has access to the data
• How long the data are retained
• How to opt-out of data collection

Our Site Uses Cookies

In addition to collecting information that you submit to us, we also rely on cookies. A cookie is a small text file transferred to your device for record-keeping purposes. Our cookies do not contain your name or identifying information. When you revisit our site, cookies help us recognize your browser preferences and improve your experience.

Your browser can be set to reject all cookies, including ours. Please note that certain features may not function properly if you reject cookies. We will never link cookies to personal health information, nor allow other parties to use our cookies.

Who Collects the Data

Frisco’s Premier Orthodontics, independently and through trusted third-party vendors, collects information across various sections of this website. Most data are collected via forms, chat, and communication tools. This information helps us operate our site efficiently, improve user experience, and respond to patient inquiries.

Our primary third-party vendors include:

• Manychat Chatbot – Website chat and engagement tool
  https://manychat.com/legal/privacy
• Dental Monitoring – HIPAA-compliant virtual orthodontic monitoring platform
  https://dental-monitoring.com
• Mango Voice – Secure voice and messaging system for patient communications
  https://mangovoice.com/privacy-policy/
• Google Maps – Map and directions service
  https://policies.google.com/privacy

Where Information Is Collected

We collect information at several points on our site, including:

• Online appointment forms
• New patient forms
• Manychat chatbot conversations
• Virtual treatment tools via Dental Monitoring
• Phone or text communications through Mango Voice

How We Use Your Personal Information

We use collected information to:

• Schedule and confirm appointments
• Facilitate virtual monitoring and consultations
• Communicate updates and reminders
• Improve website content and functionality
• Send newsletters, promotions, or educational materials (with your consent)

We do not sell or rent your personal or health information to third parties.

Sharing Information

We share limited data only as necessary to provide requested services or as required by law. This may include sharing information with:

• HIPAA-compliant vendors (Dental Monitoring, Mango Voice, etc.)
• Business service providers operating under strict confidentiality
• Law enforcement or regulators (as legally required)

Our Relationship with Third Parties

To serve our patients efficiently, we work with several third-party partners who provide online functionality or services on our behalf. These include:

• Manychat Chatbot – Assists visitors with scheduling and information requests.
• Dental Monitoring – Provides secure remote orthodontic monitoring.
• Mango Voice – Handles patient phone calls, voicemails, and secure text messages.
• Google Maps – Displays our office location and directions.

We request that all affiliated sites disclose their confidentiality practices and agree to privacy standards consistent with ours. However, these vendors are separate entities, and we are not responsible for their independent practices.

Your Privacy Choices

You have the right to:

• Opt-out of data collection where applicable
• Request to change, update, or delete your personal information
• Withdraw consent for marketing emails or programs

To make a request, please contact us at:

Frisco’s Premier Orthodontics
12020 Teel Pkwy, Suite 101, Frisco, TX 75033
817-308-1580
office@celebrityortho.com
https://friscospremierortho.com/

Please note that complete removal of data may not always be technically possible due to secure backups or legal retention requirements.

Our Children’s Policy

We comply with the Children’s Online Privacy Protection Act (COPPA) and are committed to protecting the privacy of minors. Our site is not designed for children under 13, and we do not knowingly collect information from them.
If you believe a child has provided personal information without consent, please contact us and we will delete it promptly.

This website is solely owned and maintained by Frisco’s Premier Orthodontics.

TERMS OF USE

By accessing and using this site, you agree to the following Terms of Use and all applicable laws. If you do not agree, you are not permitted to access this site or its materials. Frisco’s Premier Orthodontics reserves the right to update or change these Terms at any time without notice.

Use of Information

Through this website, Frisco’s Premier Orthodontics provides access to orthodontic information, educational materials, appointment forms, virtual monitoring portals, and contact options (collectively, “Services”). Use of this website and its Services is subject to these Terms.

Personal and Non-Commercial Use

You may view and download material for your personal, non-commercial use only.
You may not reproduce, copy, or redistribute content without written consent from Frisco’s Premier Orthodontics.

Prohibited Activities

You agree not to:

• Upload viruses or malicious code
• Attempt to gain unauthorized access
• Use this website for unlawful purposes
• Interfere with or disrupt site operations

We reserve the right to deny access to users engaging in prohibited activity.

No Endorsements

Links to third-party sites are provided for your convenience only and do not constitute endorsements by Frisco’s Premier Orthodontics.

Privacy and Protection of Personal Information

Please see our Privacy Policy disclosures above. When linking to external sites, please review their privacy statements as they may differ from ours.

No Practice of Dentistry

This website is not engaged in the practice of dentistry. The information provided here is for general educational purposes and does not replace professional diagnosis or treatment.

Use of this site does not create a doctor–patient relationship.

Link to Third-Party Sites

Our website may link to external resources, including:

• Google Maps for directions
• Manychat Chatbot for online interactions
• Dental Monitoring for virtual orthodontic care
• Mango Voice for patient communications

We link only to reputable, relevant sources that meet our standards for reliability and privacy protection.

Liability

Frisco’s Premier Orthodontics makes no representations regarding the accuracy or completeness of information on this website.
All content is provided “as is” without warranty.

We are not liable for damages resulting from the use or inability to use this website or its materials.

Trademarks and Copyright

All text, graphics, and design elements are the property of Frisco’s Premier Orthodontics and protected under U.S. copyright and trademark law. Unauthorized use is strictly prohibited.

© 2025 Frisco’s Premier Orthodontics. All Rights Reserved.